Company Introduction

Zhengzhou Machinery Co., Ltd. is committed to the design, production, and sales of high-quality mechanical equipment, serving industries such as construction, manufacturing, and mining. We offer customized solutions tailored to client requirements, ensuring excellent equipment performance and dependability.

Our service scope includes:
1. Pre-sale Consultation: For inquiries about our machinery and solutions, please contact our sales team.
2. Customer Support: Phone: +86-XXX-XXXXXXX; Email: [email protected].
3. Our professional staff provide bespoke recommendations and assistance based on customer needs.
4. We guarantee top-quality products and services to support your business growth.
5. Thank you for choosing Zhengzhou MiningAlliance Machinery Co., Ltd.

After-sales Service:
1. Equipment is covered by a one-year warranty from the date of purchase, addressing any defects from materials or workmanship free of charge.
2. Customers must promptly notify the service team upon detecting issues, providing purchase proof.
3. Warranty excludes damages caused by misuse, improper operation, or unauthorized maintenance.
4. We commit to dispatch service engineers within 48 hours after receiving repair requests to ensure operational continuity.
5. Customers are encouraged to offer service feedback; we continually enhance support quality.

Technical Support:
1. Comprehensive technical consultation is available to help customers make informed buying decisions.
2. Pre-sale support includes detailed product specifications and custom solution development.
3. Experienced engineers conduct installation and commissioning to guarantee efficient operation.
4. Training is provided to ensure proficient equipment handling and maintenance.
5. After-sale team responds promptly to operational issues.
6. Regular maintenance and upgrades are offered to improve device performance and longevity.

Maintenance Services:
1. Full repair services ensure machinery operates at optimal levels.
2. Skilled technicians quickly diagnose and resolve mechanical faults.
3. Repairs adhere to international quality standards using premium materials for durable results.
4. Personalized maintenance plans are customized per client needs to maximize satisfaction.
5. Transparent service charges and progress updates are provided.
6. Ongoing technician training fosters service quality improvements.

Quality Control:
Zhengzhou Machinery Co., Ltd. enforces rigorous quality protocols, guaranteeing all machines comply with global standards. Our production strictly follows ISO 9001 quality management guidelines, with comprehensive performance testing before shipment. Continuous monitoring of product failure rates confirms a rate below 0.5%. Collaborations with renowned international testing bodies ensure equipment durability and performance surpass industry benchmarks. These quality assurance efforts ensure customers experience reliable and hassle-free usage.